Tools for gaining improved insights into customer service
Indicate me’s tools for improved insights into customer service provide you with a comprehensive overview in just a few minutes. It is easy to identify your areas for improvement and quickly find crucial key performance indicators. Making your own data-driven business analyses has never been easier.
You shouldn’t have to be an analyst or an Excel guru to be able to see correlations. All data collected through Indicate me can be linked to a case, an agent, or a team. This gives you great opportunities to find the causes of any deviations from set goals.
By gathering all data in one place, you can find root causes of problems.
New features are constantly being developed, which you get to take part of in the tool.
Visualizes insights of interest to the entire company at different levels.
Perform quick analyses with just a few clicks and turn data into insights in a few minutes.