INCREASED CUSTOMER SATISFACTION
Tools to increase customer satisfaction
Increase customer satisfaction and work with quality assurance in a smart way! With our tool, you and your agents get complete support to improve the quality of your customer service, both internally and towards your customers.
Our tool has unique features that enable you to identify your strengths and areas for improvement. With user-friendliness and engagement in focus, you will gain valuable insights with just a few clicks.
The features are constantly being developed by our own developers to meet both the market’s and our customers’ demands.
The service is web-based, which gives you the opportunity to work with quality assurance regardless of time and place.
Web-based service with access regardless of location or time.
We are constantly developing our tool, with updates included in the service.
Visualizes insights that are of interest and valuable to the entire company.
Identify your areas for improvement and act on the insights.