The use of AI in customer service analysis
Indicate me is a strong player in AI and visualization of insights in customer service. We offer a modern web-based tool that gathers all data in one place in a user-friendly dashboard. Customers receive assistance in areas such as text and speech analysis, increased customer satisfaction, optimization of time, engagement and self-leadership.
AI Buddy supports self-leadership in customer service.
Key principles of self-leadership include personal responsibility and individual development. Indicate me facilitates this developmental journey, in part, through its innovative AI Buddy™. Its primary mission is to assist employees in identifying their strengths and areas for improvement. Through individually tailored tips and advice, it acts as a digital coach, aiding employees in growing within their roles.
AI Buddy automatically detects knowledge gaps.
Employees continuously develop through feedback.
AI Buddy assesses all employees fairly and equally.
Leaders can focus on the interactions that need to be discussed.